Find your answers here

How long does shipping take?

The estimated delivery time for Germany, France and the United Kingdom is 6-14 days.

How long will it take to ship my order?

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
  • You will receive a notification when your order has been shipped.

Why are you offering free shipping?

Why not?

I'd like to return or replace my order.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at oxedanstore@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at oxedanstore@gmail.com.

I'm having issues placing an order.

Please contact us on oxedanstore@gmail.com